In October last year, Microsoft introduced an update to Windows 10. This update, called version 1809 or simply October 2018 Update, was a very normal thing for the company as it had been updating the operating system on many occasions earlier too. Many users of HP PCs reported experiencing Blue Screen of Death after updating their operating system. Some of these users even reported loss of some of their files from their systems. Microsoft, which was happy with its BSOD support until then, became worried and suspended rollout of this new update.
On its part, Microsoft studied the phenomenon and came to a conclusion that these BSOD issues were a result of a keyboard driver in HP desktops that were incompatible with the update. The company mentioned its findings in an article some time later, pinning the blame on the software being used in the desktops of HP. In a move that was aimed to provide BSOD online support to those who were experiencing them, Microsoft pushed down a patch called KB4468304 that removed the offending keyboard driver from the computers of the users.
Two months after the release of its Windows 10 update, Microsoft finally decided to pull it back after realizing the problems of BSOD being experienced by the users of Windows 10. This was one of the rare occasions when a company realized there were some issues with its update of software which was released after so much of testing. In fact, so red faced was the company because of widespread instances of BSOD that it removed this update even from its update catalogue.
Those who have been using Windows in their computers must be aware of the fact that most of the updates introduced by the company are essential to be downloaded and installed. However, there are some updates that are optional in nature for the consumers. Essential updates are called critical updates as they are meant to plug the loopholes in the security of the computer. As such, it is recommended by Microsoft that all users download and install these updates from their security viewpoint.
Another category of updates from Microsoft are called recommended updates. These OS updates are deemed necessary by Microsoft for the proper functioning of various components of the operating system. Finally there are optional updates. These updates mostly carry new features introduced in the operating system and it is left to the user to decide whether he wants to download and use these features or not.
Interestingly, the Blue Screen of Death or BSOD was a phenomenon that was believed by many to have been resolved with the introduction of Windows 10. It plagued the users of Windows 7 and Windows XP mostly and the instances of BSOD affecting Windows 10 have been greatly reduced. In such a scenario, this new update from the company has only served to bring the old problem in the highlight once again. Hopefully, the withdrawal of the new update form Microsoft will solve the BSOD issue of many users around the country.