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Problem #1 – Occasionally slow and laggy keyboard


Users have occasionally come across a keyboard that lags while typing an email or using iMessage. iOS 8 allows for use of third-party keyboards, but this issue persists even then.

Potential Solutions –

  • Guided Access, an accessibility mode, sometimes interferes with some keyboards. Go into Settings – General – Accessibility – Guided Access,  and make sure that the button is off.
  • Go to Settings – iCloud – Documents and Data, and turn it off. If the issue goes away, you should be able to turn this back on again without the problem coming back.
  • You can also try resetting all settings by going to Settings – General – Reset all Settings.
  • Adding or removing third-party keyboards is now possible by going to Settings – General – Keyboards. Swiping a keyboard name to the left will reveal a delete button. Tap on “Add New Keyboard…” for other available options.

Problem #2 – Interface orientation stays stuck to landscape or portrait


Some users have found their iPad user interfaces to remain stuck in either landscape or portrait mode, without switching when the device is rotated.


Potential Solutions –

  •  Tap the power button to turn the display off, and press it again to wake it up again. If that doesn’t work, press and hold the power button and the physical home button for 15 seconds to restart the tablet.
  • Go Settings – General – Use Side Switch, and check to see whether it is set to “Lock Rotation” and turn it off.
  • If this happens when using a particular application, double tap the home button to open the multitasking screen, and slide the app window up.
  • You can also try resetting all settings by going to Settings – General – Reset all Settings.

Problem #3 – Performance issues, crashing, and random rebooting


Following an update to iOS 8 and above, many users of older generation iPads have faced issues with performance. Slow downs, freezing, and random rebooting all some to occur.


Potential Solutions –

  • While the animations and transitions on iOS 8 may look good, older hardware may have a difficult time keeping up. Reducing animation and transition effects may help alleviate any problems with performance. Go to Settings – General – Accessibility – Reduce Motion to reduce animations, and Settings – General – Accessibility – Increase contrast – Reduce transparency to reduce transparency.
  • When a slow down is evident, double tap the home button and close all the apps running in the background by swiping the windows up.
  • If crashing and random rebooting are the problem, a rogue application may be the problem. Try uninstalling them one by one, or factory resetting the device and installing them. Go to Settings – General – Reset – Reset all Settings and Content.

Problem #4 – Connectivity Issues

A lot of iPad users have faced issues with connecting or maintaining a connection to a Wi-Fi network, Bluetooth pairing, and for the devices that support it, cellular network issues, since the update to iOS 8.

Potential Solutions –

  • If your Wi-Fi connection keeps dropping or doesn’t connect, try restarting the router by turn it off for 30 seconds, and then turning it back on. Then, go to Settings – General – Reset – Reset Network Settings and add the information from scratch.
  • If pairing your iPad with a Bluetooth device is an issue, go to Settings – Bluetooth and turn it off, and back on again
  • For data connectivity issues, go to Cellular – Cellular Data and turn it off and on again.
  • If these problems continue, go to Settings – General – Reset and Reset All Settings.
  • If you are using AT&T, Comcast or Verizon Internet provider click on the links.

Problem #5 – Safari keeps crashing


Many users have fund the Safari app closing unexpectedly, especially when multiple tabs are open, or even while attempting to open more another tab.


Potential Solutions –

  • Go to Settings – Safari and tap on “Clear History” and “Clear Cookies and Data.”
  • If this issue becomes too much to handle, a factory reset may be the only solution. Make sure that you back up any important data, and then go to Settings – General – Reset – Erase All Content and Settings.
  • Using a third-party browser such as Google Chrome or Opera may help.

Problem #6 – Issues with AirDrop

AirDrop is a convenient way to share files across devices, but users have faced some issues with using this feature following the update to iOS 8+.

Potential Solutions –

  • Pull up the Control Center from the bottom of the screen, and change the AirDrop settings from “Off” or “Contacts Only” to “Everyone,” and the feature should start working.

Problem #7 – Camera application crashes


Some users have found the camera application failing to load, or crashing while in use.

Potential Solutions – 

  • Double tap the Home button, and swipe up the Camera app and any other app that uses the camera to close them. Start the app again to see if it is now working.
  • Go into Settings – General – Restrictions and check to see whether the camera app is allowed.
  • Resetting the settings may help. You can do so by going to Settings – General – Reset – Reset All Settings. 
  • A rogue third-party application that uses the camera may be the culprit. You can try deleting these apps one by one to see if the issue is fixed, or performing a factory reset being careful about what you install.


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