You should always check wired Internet connections prior to troubleshooting Wi-Fi issues. Give us call for any ATT Internet Support. The support provides various help regarding any kind of internet issue.
Wired connections may vary based on your equipment.
If you have traditional phone service or telephone equipment plugged into your telephone jack, you need a filter to receive the AT&T broadband signal. Depending on how many devices you have, you may need additional filters.
To avoid a weak Wi-Fi signal:
If you still have signal issues, there could be a problem with your computer or device’s wireless adapter.
Confirm the Power, Broadband, and Service lights on your gateway are green. If your lights aren’t green, you may have a problem getting a signal or your gateway may be having a problem.
Power cycle your modem or gateway by unplugging the power cord on the unit from the wall outlet, and then wait two minutes before plugging it back in.
If your gateway and connections are all good, check your computer or device.
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