VERIZON INTERNET HELP

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Official Verizon Support

The number provided below is a direct support number for HP Company. We have no affiliation with this number, and we cannot guarantee the quality or service associated with it. This information is provided for your convenience, and we advise you to verify it on Verizon’s official website.

Call Official Support: 877-728-6101

Visit Official Verizon Website

Connection Issues

Learn more about solutions for solving common connection issues

I'm experiencing this:

  • I have no connection
  • Slow connection
  • My connection is “off” and “on”
  • Hissing or noise on the phone line

Try this quick Fix:

Turning your router off and on solves most connection issues.

  • Unplug your Gateway or router
  • Wait 1 minute.
  • Plug your router back in.
  • Attempt to connect to the Internet.

If rebooting your router didn’t solve the issue, check your DSL hardware to determine if your Gateway.

Try this next:

If turning your Gateway or router off and on didn’t improve your connection, there could be other reasons your connection could be down or slow.

Make sure filters are installed

Filters must be installed on every telephone device that shares the telephone line with your Verizon Business Internet. If filters are missing, you may experience reduced DSL speeds as well as static or “hissing” on the telephone line.

Check your phone jack and phone cord

Try connecting the modem to a different phone jack, if possible. If the hiss and background noise is gone, the initial phone jack is defective and should be replaced. The RJ-11 phone cord that connects your modem to the phone jack may be damaged and need replacing. If your phone cord is over 14 feet long, the signal may be weakened sufficiently that it is intermittently lost.

Check your computer for viruses, spyware or a full hard-drive

Have a connection issue, but your computer performance may be impacted by spyware, viruses or a full hard-drive. Use the virus protection software available from Verizon Internet Security Suite to remove viruses or spyware from your computer or remove programs from your computer.

Your Internet usage could be at capacity

If you are streaming several videos simultaneously, for example, it could cause your connection to slow down.

Electronic devices (ie TVs or microwaves) or physical obstructions (ie walls or floors) could cause interference with your router’s signal.

Move your Gateway away from these obstructions

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Disclaimer: Assistanceforall is not affiliated to any company or firm and therefore we are a separate entity. Our main aspiration is to provide technical support and guidance for issues pertinent to software in desktop, laptop and its peripherals. We do not have authority over other brand names, trademark, logos and companies mentioned on this website are solely for representational purposes and belong to respective owners. We have no partnership with any of the mentioned company. Hence we do not sponsor or advertise any brand directly or indirectly. Connect with us in order to be served by one of our tech experts for advice. We ensure you confidence in us because we believe in the progressive realization of our successful targets.

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